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Terms of Use

This notice is made by Cinderal Limited, (Registration number ΗΕ399014), 113 Georgiou Griva Digeni, Astromeritis, 2722, Nicosia, Cyprus, trading as

1. Acceptance of YourVideoAgency terms

We appreciate your interest in the YourVideoAgency Service (hereinafter referred to as “Service”). Your use of the Service is regulated by these Terms of Use. YourVideoAgency reserves the right to update and change, from time to time, these Terms of Use. You can always find the most recent version of these Terms of Use located here.

2. Description of promotional service

YourVideoAgency’s features and pricing are set forth in the package section of our Website and can be changed at any time by YourVideoAgency. To use our Services, the client (“You”) has to provide video or photo raw footage (the “Content”) to YourVideoAgency to be edited by our Company. You, and not YourVideoAgency, are fully responsible for all Content that you upload, post or otherwise transfer using our Service. By submitting your Content and using our Services, you fully understand and agree that it may be posted on YourVideoAgency Website, YouTube or any other video hosting service, at the sole discretion of YourVideoAgency, unless otherwise stated. Accordingly, you acknowledge that your Content will be available online and that there is no confidentiality, privacy or identifying information included in your Content. You have a full right to prohibit sharing of a particular piece of your Content, and YourVideoAgency will respect and maintain confidentiality for the chosen piece of your Content, but this rule will only apply to that particular piece and not generally to your Content.

3. Prohibited content

By submitting your Content, you agree that:

1. You have all necessary licenses, rights, permissions and agreements to the patent, trademark, copyright or other exclusive rights (“Rights”) to your Content and any other works that you submit as your Content, and you authorize YourVideoAgency to use your Content as described in these Terms of Use;

2. You have written consent, hand receipt and permission of each individual person in your Content to use their name and presence in your Content;

3. And not to include any unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, obscene, pornographic, indecent, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise offensive materials in your Content.

4. Submission of your content to YourVideoAgency and intellectual property

You maintain possession to your Content that you submit to YourVideoAgency in order to receive Services. You hereby grant YourVideoAgency a perpetual, irrevocable, non-limited, transferable, worldwide, uncompensated, voluntary and non-exclusive right to use, copy, distribute, perform, display, modify and create subsidiary works of any Content, in whole or partially, you submit to YourVideoAgency. You hereby represent, warrant and covenant that you have all rights, interest and permissions for the Content you make available to the Services, including, without limitation, text, images, music or video. You must not remove, adjust or conceal any copyright, trademarks, Service marks or other exclusive rights signs or notices incorporated by YourVideoAgency Website and Services provided by YourVideoAgency, except as YourVideoAgency may exclusively permit.

You are not obliged to provide YourVideoAgency with any feedback or suggestions in regards to any Content or Services. Nevertheless, if you do provide Us with comments or suggestions, by this you allow YourVideoAgency to display, perform, copy, sell and otherwise use such comments or suggestions in any manner and through any source, with or without reference to the source of such comments or suggestions.

Certain types of Content may be made accessible through the Services, including edited, modified and summarized videos. You must always take care to preserve the originals of your Content. Besides, you should have no expectation that any edited or summarized videos will always be accessible through the Services, you need to save them as soon as they become available to you through the Service. Do not rely upon the Website as a storage space for Content.

You agree that YourVideoAgency has the right to pre-screen any Content submitted by you, but is not obliged to do so. In YourVideoAgency’s discretion, your Content may be included in the Promotional Service in whole, in part or in a modified form. Moreover, YourVideoAgency and its representatives have the right, but not obligation to remove any Content that is available on our Website that violates these Terms of Use.

In order to use certain parts of the Services, you will need to provide your personal information. YourVideoAgency will treat and process your personal information exclusively according to this Privacy Policy. You must always provide our Services with the most accurate, complete and current information. As it was stated above, Content that you submit through your account may become public, and you should have no expectation of privacy.

You can download, modify, forward, post, email or distribute in any other way the Content edited by YourVideoAgency, or links to such Content. You are fully responsible to comply with the laws, regulations and rules of third party websites and services in posting such Content or links to such Content. You shall not forward or post any Content or links to Content that violates these Terms. You may not post any Content on third party websites if they contain Content that would violate these Terms of Use. You take full responsibility for the Content that you modify, forward or post, including any third party intellectual property rights or moral rights. YourVideoAgency is not liable for any of your Content modifications. You will fully indemnify YourVideoAgency for any breach of the terms set forth in this paragraph.

You hereby resort to waive any legal or equitable rights you may have against YourVideoAgency with respect thereto, and agree to hold YourVideoAgency, its operators, affiliates or licensors, harmless to the fullest extent allowed by law regarding your use of our Services or Content.

5. Indemnity

You agree to indemnify and hold harmless YourVideoAgency, and its contractors, affiliates, officers, agents or other partners and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party arising out of your use of and access to our Service or violation of these Terms of Use, any rights of another person or entity or your violation of any applicable laws or regulations.

6. Yourvideo’s reservation of rights

In addition to other legal remedies available to YourVideoAgency, you acknowledge that YourVideoAgency has the right to remove your Content from the promotional Service or refuse to include your Content in the promotional Service, suspend or terminate your YourVideoAgency account or refuse to grant you access to any YourVideoAgency Service, with or without warning, if you have violated or tried to violate the rights of YourVideoAgency or others; or fail to comply with these Terms of Use.

7. Refund policy

YourVideoAgency works on a deposit basis. Any balance not disbursed for Orders available on Your account can be refunded at any time. Please reach us at email with Your Customer ID, the amount to be refunded, and the credit card or PayPal address that was used to place the Order to be refunded. It usually takes from 5 to 10 business days for the money to appear on Your account.

YourVideoAgency has a 5-day auto-acceptance policy. It means that You have five calendar days to take action on an order once it has been submitted to You, including weekends. If You do not request revision on an order after 5 calendar days, it will be automatically considered accepted. For example, an order delivered by YourVideoAgency on Thursday will be auto-accepted on Tuesday. Refund option is not available for accepted articles.

You may refuse an order after the editor’s revisions if you still don’t like it. For a valid refusal, You must consider the quality level of Your original video material and instructions that were provided to the editor. Your account will not be charged for a refused order and You will not receive the copyright to the work. Your Order will be automatically deleted from your account on our website. If You no longer need the order, please mention that in Your rejection message or e-mail when You refuse the Order so We can delete it quickly. All determinations made by YourVideoAgency regarding refusals and refunds are incontestable and final.

The Customer is responsible for managing and deleting Orders. Money for your Order can only be refunded when it is deleted from the account.

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