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This notice is made by Cinderal Limited, (Registration number ΗΕ399014), 113 Georgiou Griva Digeni, Astromeritis, 2722, Nicosia, Cyprus, trading as yourvideo.agency.
YourVideoAgency’s features and pricing are set forth in the package section of our Website and can be changed at any time by YourVideoAgency. To use our Services, the client (“You”) has to provide video or photo raw footage (the “Content”) to YourVideoAgency to be edited by our Company. You, and not YourVideoAgency, are fully responsible for all Content that you upload, post or otherwise transfer using our Service. By submitting your Content and using our Services, you fully understand and agree that it may be posted on YourVideoAgency Website, YouTube or any other video hosting service, at the sole discretion of YourVideoAgency, unless otherwise stated. Accordingly, you acknowledge that your Content will be available online and that there is no confidentiality, privacy or identifying information included in your Content. You have a full right to prohibit sharing of a particular piece of your Content, and YourVideoAgency will respect and maintain confidentiality for the chosen piece of your Content, but this rule will only apply to that particular piece and not generally to your Content.
By submitting your Content, you agree that:
2. You have written consent, hand receipt and permission of each individual person in your Content to use their name and presence in your Content;
3. And not to include any unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, obscene, pornographic, indecent, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise offensive materials in your Content.
You maintain possession to your Content that you submit to YourVideoAgency in order to receive Services. You hereby grant YourVideoAgency a perpetual, irrevocable, non-limited, transferable, worldwide, uncompensated, voluntary and non-exclusive right to use, copy, distribute, perform, display, modify and create subsidiary works of any Content, in whole or partially, you submit to YourVideoAgency. You hereby represent, warrant and covenant that you have all rights, interest and permissions for the Content you make available to the Services, including, without limitation, text, images, music or video. You must not remove, adjust or conceal any copyright, trademarks, Service marks or other exclusive rights signs or notices incorporated by YourVideoAgency Website and Services provided by YourVideoAgency, except as YourVideoAgency may exclusively permit.
You are not obliged to provide YourVideoAgency with any feedback or suggestions in regards to any Content or Services. Nevertheless, if you do provide Us with comments or suggestions, by this you allow YourVideoAgency to display, perform, copy, sell and otherwise use such comments or suggestions in any manner and through any source, with or without reference to the source of such comments or suggestions.
Certain types of Content may be made accessible through the Services, including edited, modified and summarized videos. You must always take care to preserve the originals of your Content. Besides, you should have no expectation that any edited or summarized videos will always be accessible through the Services, you need to save them as soon as they become available to you through the Service. Do not rely upon the Website as a storage space for Content.
You hereby resort to waive any legal or equitable rights you may have against YourVideoAgency with respect thereto, and agree to hold YourVideoAgency, its operators, affiliates or licensors, harmless to the fullest extent allowed by law regarding your use of our Services or Content.
YourVideoAgency works on a deposit basis. Any balance not disbursed for Orders available on Your account can be refunded at any time. Please reach us at email with Your Customer ID, the amount to be refunded, and the credit card or PayPal address that was used to place the Order to be refunded. It usually takes from 5 to 10 business days for the money to appear on Your account.
YourVideoAgency has a 5-day auto-acceptance policy. It means that You have five calendar days to take action on an order once it has been submitted to You, including weekends. If You do not request revision on an order after 5 calendar days, it will be automatically considered accepted. For example, an order delivered by YourVideoAgency on Thursday will be auto-accepted on Tuesday. Refund option is not available for accepted articles.
You may refuse an order after the editor’s revisions if you still don’t like it. For a valid refusal, You must consider the quality level of Your original video material and instructions that were provided to the editor. Your account will not be charged for a refused order and You will not receive the copyright to the work. Your Order will be automatically deleted from your account on our website. If You no longer need the order, please mention that in Your rejection message or e-mail when You refuse the Order so We can delete it quickly. All determinations made by YourVideoAgency regarding refusals and refunds are incontestable and final.
The Customer is responsible for managing and deleting Orders. Money for your Order can only be refunded when it is deleted from the account.
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